The Toyota Way
14 Management Principles from the World's Greatest Manufacturer
by Jeffrey K. Liker (2004)

Toyota is doing something right, and this book elegantly lays out in 14 principles what that something is. While Toyota basically invented “lean” production, Liker emphasizes Toyota’s success is based on more than simply implementing lean tools. In addition to process (focused on adding value and eliminating waste), Toyota gives attention to philosophy (look at the long-term), people (emphasizing a culture of teamwork with both employees and business partners), and problem-solving for continuous improvement. This book has something relevant to say for all businesses, and I’ve recommended it to several clients that are not in manufacturing.

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